Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Italian Procurement Operations Specialist | P2P | Supply Chain | New Delhi

760 Views 1 week ago
Experience 2–5 Year(s)
₹
Salary Confidential
Location Delhi
140 candidate(s) already applied

Job Description

Job Title : Italian Procurement Operations Specialist | P2P | Supply Chain | New Delhi

Job Description:

We are looking for an experienced Italian Procurement Operations Specialist with strong Italian language proficiency and knowledge of Procurement Operations, Purchase-to-Pay (P2P), Supply Chain, and Purchase Order (PO) processing. This role involves supporting global procurement operations by processing procurement requests, validating purchase requisitions, creating purchase orders, and ensuring compliance with service level agreements (SLAs).

If you are fluent in Italian and have experience in Procurement, Supply Chain Operations, P2P, or Procurement Shared Services, we'd like to hear from you.

Location: New Delhi
Experience: 2–5 Years
Work Mode: Work From Office (Onsite)
Shift: Night Shift (Rotational)


Key Responsibilities

Procurement Operations & Purchase-to-Pay (P2P)

  • Process procurement requests while ensuring compliance with internal policies and client requirements.

  • Review Purchase Requisitions (PR) and validate procurement documentation.

  • Support Purchase Order (PO) creation and procurement transactions.

  • Perform procurement due diligence and validation checks.

  • Process procurement requests within agreed Service Level Agreements (SLAs).

  • Monitor productivity, quality, and operational accuracy.

  • Perform peer quality checks to minimize processing errors.

  • Follow up on pending procurement requests and ensure timely closure.

Supply Chain Operations

  • Support procurement and supply chain operations for global business units.

  • Maintain procurement records and transaction accuracy.

  • Ensure compliance with procurement processes and Standard Operating Procedures (SOPs).

  • Support process improvement initiatives and operational excellence.

  • Handle procurement-related customer and supplier queries.

Italian Language Support

  • Read, interpret, and communicate procurement documents in Italian.

  • Support Italian-speaking stakeholders by providing language assistance during procurement operations.

  • Participate in business calls and collaborate with international teams.

  • Ensure clear communication between internal teams and Italian-speaking clients.

Stakeholder Management

  • Build strong relationships with internal and external stakeholders.

  • Resolve procurement-related operational queries.

  • Escalate unresolved issues following established escalation procedures.

  • Collaborate with procurement, finance, and supply chain teams.


Required Qualifications

  • Bachelor's degree in Commerce, Business Administration, Supply Chain, Procurement, Finance, or a related field.

  • 2–5 years of experience in Procurement Operations, Purchase-to-Pay (P2P), Supply Chain Operations, or Procurement Shared Services.

  • Italian language proficiency (reading, writing, and speaking) is mandatory.

  • Good understanding of:

    • Procurement Operations

    • Purchase-to-Pay (P2P)

    • Purchase Requisition (PR)

    • Purchase Order (PO)

    • Supply Chain Operations

  • Strong knowledge of Microsoft Office, especially Excel.

  • Excellent communication, analytical, and problem-solving skills.

  • Ability to work in rotational night shifts.


Preferred Qualifications

  • Experience in Procurement Shared Services.

  • Knowledge of ERP systems such as SAP, Oracle, or Ariba.

  • Experience supporting global procurement operations.

  • Exposure to supplier management and procurement compliance.

  • Familiarity with procurement documentation and workflow management.


Why Join Us?

  • Work with global procurement and supply chain operations.

  • Opportunity to utilize Italian language skills in an international environment.

  • Exposure to multinational clients and global procurement processes.

  • Career growth in Procurement, Supply Chain, and Shared Services.

  • Collaborative and learning-focused workplace.


Important Notes

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Key Skills

5 Skills
P2P procurement ms excel Italian - Read, Understand and Translate Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management

Role Specifications

Role
Procurement Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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