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GRATITUDE INC
APAC · AFRICA · U.S.A

Lead Finance Analyst – OTC

388 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary Confidential
Location Nagpur
94 candidate(s) already applied

Job Description

Hiring: Lead Finance Analyst – OTC

Location: Nagpur
Experience: 4–8 Years
Band: BPO 3
Salary: Up to 9 LPA
Domain: Travel, Transport & Hospitality (TTH)

About the Role

We are looking for a Lead Finance Analyst – OTC with strong experience in Order-to-Cash (OTC) and F&A operations. The ideal candidate should have excellent communication, analytical, team-handling, and stakeholder management skills, with the ability to drive process improvements and support business objectives.

Key Responsibilities

  • Manage and support end-to-end OTC operations, including Cash Applications, Billing, Reconciliations, and Bad Debt Management.

  • Handle stakeholder queries and escalations with clear and concise communication.

  • Drive team collaboration, support team performance, and effectively train team members.

  • Ensure SOPs are accurately documented, updated, and adhered to.

  • Identify process gaps, errors, and opportunities for quality improvement and efficiency.

  • Prepare and present monthly/quarterly MIS reports using MS Excel, Word, and PowerPoint.

  • Maintain strong process controls and ensure compliance with established procedures.

  • Manage month-end and project-related deadlines effectively.

  • Support cross-training and adapt to changing business requirements.

Required Skills

  • Minimum 4 years of experience in OTC / F&A operations.

  • Strong verbal and written English communication.

  • Good knowledge of Cash Applications, Billing, Reconciliations, and Bad Debt Management.

  • Strong MS Excel skills, including Pivot Tables and VLOOKUP.

  • Team handling, training, and stakeholder/client management skills.

  • Strong analytical, problem-solving, and process improvement abilities.

  • Ability to work under pressure in a dynamic environment.

  • Flexible to work in shifts from the Nagpur location.

Education

B.Com / BBA / BCCA / MBA / Master's in Commerce or equivalent qualification.

Important Eligibility Criteria

Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.

Apply Now

Interested candidates are requested to complete the questionnaire below:

Questionnaire: https://myglit.com/lateral/cref/0471cfbe19

Shortlisted candidates will be contacted for the next steps.



Key Skills

9 Skills
Analytical Training Stakeholder Management Team Handling Process Improvement Strong Communication Skills (Verbal and Written)) Problem-Solving Skills Strong MS Excel skills (VLOOKUP, Pivot Tables) Finance and Accounting, OTC

Role Specifications

Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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