Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

OHL Workflow Specialist (Transactional Procurement) & (Vendor Master)

697 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Hyderabad
86 candidate(s) already applied

Job Description

Workflow Specialist – Transactional Procurement / Vendor Master

Location: Hyderabad
Experience: 1–5 Years

Role Overview

We are looking for a Workflow Specialist to support Transactional Procurement and Vendor Master operations. The role involves processing purchase requisitions, purchase orders, vendor creation and maintenance requests, validating documentation, coordinating approvals, resolving stakeholder queries, and maintaining data accuracy while meeting defined SLAs and quality standards.

Key Responsibilities

Transactional Procurement & PO Management

  • Validate purchase requisitions and convert approved requests into Purchase Orders.

  • Verify approvals, supporting documents, and required checklists before PO creation.

  • Follow up with stakeholders for timely approvals.

  • Manage PO confirmations, amendments, and expediting activities.

  • Coordinate with buyers, requesters, and suppliers for smooth transaction processing.

Vendor Master Management

  • Validate documents for vendor creation, modification, and maintenance requests.

  • Verify approvals and compliance requirements before processing vendor requests.

  • Create, update, and maintain vendor master records accurately.

  • Process vendor profile amendments and communicate updates to stakeholders.

Stakeholder & Operational Support

  • Handle queries from requesters, suppliers, buyers, and internal stakeholders.

  • Resolve processing exceptions, discrepancies, and workflow-related issues.

  • Provide timely status updates through email and phone.

  • Manage multiple transactions and priorities while meeting deadlines.

Reporting & Compliance

  • Generate and analyze operational reports.

  • Monitor workflow queues and transaction status.

  • Escalate risks, issues, and process bottlenecks when required.

  • Ensure adherence to policies, procedures, internal controls, and compliance requirements.

  • Maintain SLA, TAT, productivity, and quality targets.

Required Skills

  • Transactional Procurement / Vendor Master Management

  • Purchase Order Management

  • Vendor Master Data Management

  • SAP / ERP Knowledge

  • MS Office

  • Data Validation & Accuracy

  • Stakeholder Management

  • Communication Skills

  • Analytical & Problem-Solving Skills

  • SLA & TAT Management

  • Attention to Detail

Success Measures

  • Accurate and timely processing of procurement and vendor master transactions.

  • High data quality and compliance.

  • Achievement of SLA, TAT, productivity, and quality targets.

  • Effective stakeholder query resolution.

  • Minimal processing errors and timely escalation.

Important

  • Ex-TCS employees are not eligible to apply.
  • PAN and Date of Birth (DOB) are required for profile creation.

Key Skills

8 Skills
Data Processing ERP SAP Stakeholder Management ms excel Vendor Master Data Transactional Procurement experience in Purchase Order (PO) processing

Role Specifications

Role
Procurement Specialist
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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