OTC (Order-to-Cash) Analyst

Job Title: OTC (Order-to-Cash) Analyst

Location: Chennai

Experience: 3–8 Years

Employment Type: Full-Time

Salary: Up to ₹9 LPA

Band: BPO 2/3

Shift: Flexible / Rotational Shift

Role Overview

TCS is hiring an OTC (Order-to-Cash) Analyst to manage billing, customer invoicing, cash application, collections support, and accounts receivable activities. The role involves working closely with Finance, Sales, Customer Service, and Treasury teams to ensure timely cash collection, accurate financial reporting, and efficient Order-to-Cash operations.

Key Responsibilities

• Manage end-to-end Order-to-Cash (OTC) processes.

• Perform customer billing and invoicing activities.

• Process and reconcile customer payments and cash applications.

• Support collections and reduce outstanding receivables.

• Resolve customer billing disputes promptly.

• Prepare reports and maintain financial controls.

• Ensure month-end close activities are completed on time.

• Work with Finance, Sales, Customer Service, and Treasury teams.

• Maintain billing accuracy and cash application accuracy.

• Drive continuous process improvements.

Required Skills & Qualifications

• 3–8 years of OTC / Accounts Receivable experience.

• Strong Order-to-Cash (OTC) knowledge.

• Billing & Invoicing.

• Cash Applications.

• Accounts Receivable (AR).

• ERP experience (SAP, Oracle, Microsoft Dynamics, or NetSuite).

• Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query).

• Reporting & Controls.

• Analytical & Problem-Solving Skills.

• Customer Dispute Resolution.

Preferred Skills

• Cash Management

• Banking Processes

• Shared Services / GBS

• Financial Controls

• Compliance

• Stakeholder Management

• Process Improvement

• Automation

• Collections

• Customer Relationship Management

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Minimum 15 years of regular full-time education is required.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/623b99bd5e