Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Procurement Operations Associate

439 Views 1 week ago
Experience 1–4 Year(s)
₹
Salary ₹ 50 – 60 Thousand p.m
Location Nagpur
102 candidate(s) already applied

Job Description

Procurement Operations Associate

Location: Nagpur
Experience: 1–4 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Shift: Rotational/Night Shift – Candidates must be flexible

Education

  • Minimum 15 years of regular, full-time education (10+2+3)

  • Bachelor’s/Master’s degree in B.Com, BMS, BBA, or equivalent

Key Skills

  • Good understanding of Sourcing and Procurement processes

  • Experience dealing with domestic and international suppliers/customers

  • Excellent spoken and written communication skills

  • Collaboration and influencing skills

  • Strong analytical and problem-solving abilities

  • Result-oriented approach

  • Good team player

Key Responsibilities

  • Receive and validate Purchase Requisitions (PR) and Purchase Orders (PO) as per SOPs and procurement policies.

  • Prepare, issue, modify, and follow up on POs with requesters to ensure accurate and timely delivery.

  • Adhere to SOPs and the client’s Procurement Policy.

  • Create, amend, delete, and maintain PR/PO details in ERP systems.

  • Coordinate with stakeholders to obtain missing information and required approvals.

  • Resolve requester and stakeholder queries through Email, ServiceNow, and Chat.

  • Coordinate with Buyers/end users and Accounts Payable teams regarding PO changes, payment advice, and order/invoice status.

  • Validate Goods Receipt and Invoice Receipt before making changes to existing POs.

  • Support stakeholders in resolving receiving-related issues.

  • Report and escalate issues appropriately and on time.

  • Escalate cases where procurement policies or procedures have not been followed.

  • Perform vendor invoice verification, processing, and tracking related to end-user support services.

  • Maintain quality, accuracy, and turnaround time (TAT) in line with agreed Service Level Agreements (SLAs).

Eligibility

  • Candidates with 1–4 years of relevant experience in Sourcing, Procurement, P2P, Purchase Operations, or related processes.

  • Candidates must be comfortable working in rotational/night shifts.

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth are required for profile creation.

Apply Now

Interested candidates are requested to complete the pre-screening questionnaire:

Questionnaire Link: https://myglit.com/lateral/cref/fbeb8ca7a0

Only shortlisted candidates will be contacted for the next steps.



Key Skills

6 Skills
Analytical Collaboration Problem-Solving Skills Excellent communication skills - written and verbal Strategic sourcing and Procurement Experience in dealing with domestic and international suppliers / customers

Role Specifications

Role
Procurement Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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