Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Project Manager – Hotel Reservations | OTA Integration | System Migration | Mumbai |

714 Views 1 week ago
Experience 8–10 Year(s)
₹
Salary Confidential
Location Mumbai
128 candidate(s) already applied

Job Description

Job Title : Project Manager – Hotel Reservations | OTA Integration | System Migration | Mumbai 


Job Description : 

We are hiring an experienced Project Manager – Reservations to lead system migrations, hotel onboarding, OTA integrations, and cross-functional project execution. This role requires excellent project management, stakeholder coordination, and analytical skills to ensure successful project delivery and operational excellence.

The ideal candidate will have experience managing multiple projects, coordinating with cross-functional teams, monitoring business performance, and preparing reports and dashboards for leadership.

​Location: Mumbai, Maharashtra
​Experience: 8–10 Years


Key Responsibilities

  • Manage end-to-end system migration projects with minimal business disruption.

  • Coordinate hotel onboarding activities with Technology, Sales, Distribution, and Hotel Operations teams.

  • Lead OTA (Online Travel Agency) onboarding and system integration projects.

  • Monitor revenue performance, business metrics, and operational KPIs.

  • Prepare reports, dashboards, trackers, MIS, and leadership presentations.

  • Coordinate with internal and external stakeholders to ensure timely project execution.

  • Track project milestones, identify risks, and drive issue resolution.

  • Maintain project documentation, action logs, status reports, and implementation trackers.

  • Drive follow-ups with stakeholders to ensure project completion within timelines.

  • Identify process improvement opportunities and recommend operational enhancements.


Required Qualifications

  • Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, Information Technology, Operations, or a related field.

  • 8–10 years of experience in Project Management, Hotel Operations, Hospitality Technology, Reservations, Distribution, or Operations Management.

  • Experience working with hospitality systems, OTA platforms, PMS, CRS, or distribution channels is preferred.


Required Skills

  • Project Management

  • Project Coordination

  • Stakeholder Management

  • Cross-functional Team Management

  • Hotel Reservations

  • Hospitality Operations

  • OTA Integration

  • Online Travel Agencies (OTA)

  • Hotel Onboarding

  • System Migration

  • Business Operations

  • Revenue Tracking


Preferred Skills

  • Experience with Property Management Systems (PMS).

  • Knowledge of Central Reservation Systems (CRS).

  • Familiarity with hotel distribution channels.

  • Hospitality industry experience.

  • Exposure to digital transformation or implementation projects.


Why Join Us?

  • Work on large-scale hospitality technology and reservation projects.

  • Collaborate with leading cross-functional business teams.

  • Opportunity to drive digital transformation in hotel operations.

  • Competitive salary and career growth.

  • Dynamic and collaborative work environment.


Important Notes

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Key Skills

3 Skills
Project management Stakeholder Management SYSTEM MANAGER

Role Specifications

Role
Project Manager-Production/Manufacturing/Maintenance
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Production / Service Engineering / Manufacturing / Maintenance

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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