Project Manager – Reservations URGENTLY HIRING
Job Description
Are you an experienced Project Manager with a passion for driving complex projects, coordinating cross-functional teams, and delivering seamless system implementations? Join a dynamic organization where you'll lead hotel onboarding, OTA integrations, and system migration projects while working with industry-leading hospitality and technology teams.
What You'll Do
Lead end-to-end system migration projects, ensuring smooth implementation with minimal business disruption.
Manage hotel onboarding by coordinating with Technology, Distribution, Sales, and Hotel Operations teams.
Oversee OTA (Online Travel Agency) onboarding and integrations, ensuring timely and accurate go-live.
Monitor revenue performance and key business metrics, identifying trends, risks, and opportunities.
Prepare insightful reports, dashboards, trackers, and executive presentations to support business decisions.
Act as the primary liaison between internal teams and external stakeholders, ensuring effective communication and collaboration.
Track project milestones, manage timelines, identify potential risks, and ensure timely project delivery.
Maintain comprehensive project documentation, action logs, and status reports.
Drive accountability through proactive follow-ups and stakeholder engagement.
Recommend process improvements to enhance operational efficiency and project execution.
What We're Looking For
8–10 years of experience in Project Management, Program Management, Operations, or Hospitality-related projects.
Proven experience managing cross-functional projects and delivering results on time.
Excellent stakeholder management and relationship-building skills.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Analytical mindset with experience interpreting business and revenue performance data.
Proficiency in creating business reports, dashboards, trackers, and leadership presentations.
Strong communication, problem-solving, and decision-making skills.
Experience with hotel systems, OTA platforms, hospitality operations, or distribution channels is a strong advantage.
Why Join Us?
Competitive salary
Work on exciting hospitality technology and digital transformation projects
Opportunity to lead high-impact initiatives across multiple business functions
Career growth in a fast-paced, innovative environment
Collaborate with experienced professionals across Technology, Sales, Distribution, and Operations
Be part of a company that values innovation, collaboration, and operational excellence
Ready to Lead the Future of Hospitality Projects?
If you're a detail-oriented Project Manager who thrives in a fast-paced environment and enjoys delivering successful projects, we want to hear from you.
Apply today and take the next step in your project management career!
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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