Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Purchasing & Administration Team Lead URGENTLY HIRING

807 Views 15 hours ago
Experience 8–12 Year(s)
₹
Salary Confidential
Location Kolkata
124 candidate(s) already applied

Job Description

Are you an experienced P2P, Accounts Payable, or Procurement Operations leader with a passion for driving operational excellence? We are looking for a Purchasing & Administration Team Lead to oversee high-volume transactional operations, lead a high-performing team, and ensure world-class service delivery for global clients.

This is an excellent opportunity to take on a leadership role in a fast-paced shared services environment while working with international stakeholders.

What You'll Do

Lead & Inspire Your Team

  • Manage and mentor a team handling high-volume Purchasing & Administration (P2P/AP) operations.

  • Drive team performance by achieving productivity, quality, SLA, and turnaround time (TAT) targets.

  • Monitor operational performance, identify improvement opportunities, and implement process controls.

  • Coach team members, conduct performance reviews, and support continuous learning and development.

  • Prepare and present daily, weekly, and monthly operational reports.

Purchase-to-Pay (P2P) Operations

  • Oversee Purchase Order (PO) creation, approvals, and processing.

  • Manage Purchase Requisition (PR) requests and resolve operational issues.

  • Supervise invoice receipting, including bulk and consolidated invoices.

  • Monitor open Purchase Orders and GRNI (Goods Received Not Invoiced) reports.

  • Resolve Accounts Payable (AP) issues including overdue payments, missing invoices, statement reconciliations, and supplier payment queries.

Supplier & Financial Administration

  • Maintain supplier master data, banking details, and compliance documentation.

  • Review FX payments, accruals, journals, and month-end financial activities.

  • Ensure accurate processing of daily, fortnightly, and monthly financial transactions.

Reporting & Governance

  • Prepare operational dashboards, supplier reports, and management reports.

  • Ensure accurate documentation and data integrity across internal systems.

  • Monitor SLA compliance and proactively prevent escalations.

  • Support leadership with reporting, analytics, and process improvement initiatives.

Stakeholder Management

  • Serve as the primary point of contact for Finance, Procurement, Operations, suppliers, and global stakeholders.

  • Coordinate with offshore and client teams to ensure smooth service delivery.

  • Build strong relationships while resolving operational issues efficiently.

What We're Looking For

Mandatory Requirements

  • 8–12 years of experience in:

    • Purchase-to-Pay (P2P)

    • Accounts Payable (AP)

    • Procurement Operations

    • Shared Services

    • Financial Operations

  • Proven experience leading teams in high-volume transactional environments.

  • Strong knowledge of:

    • Purchase Orders (PO)

    • Invoice Processing

    • Receipting

    • Journals

    • Accruals

    • GRNI

  • Excellent leadership, stakeholder management, and communication skills.

  • Strong analytical and problem-solving abilities.

  • High attention to detail and commitment to quality.

  • Advanced proficiency in Microsoft Excel and MS Office applications.

  • Experience working with offshore or global shared services teams.

Preferred Qualifications

  • Experience with ERP systems such as SAP, Oracle JD Edwards, or similar Purchasing & Administration platforms.

  • Knowledge of procurement compliance and supplier governance.

  • Experience with Power BI or other reporting and business intelligence tools.

Why Join Us?

  • Competitive salary 

  • Lead global Purchasing & Administration operations supporting AU/NZ clients

  • Manage and develop a high-performing operations team

  • Excellent leadership and career advancement opportunities

  • Exposure to world-class ERP systems, reporting tools, and shared services operations

  • Collaborative, inclusive, and growth-focused work environment

  • Make a direct impact on business performance and operational excellence

Ready to Lead a High-Performing Team?

If you're a results-driven leader with expertise in P2P, Procurement, Accounts Payable, and Shared Services, we'd love to hear from you.

Apply today and take the next step in your leadership career with a global organization!

Key Skills

2 Skills
experience in high-volume transactional processing (AP, P2P, procurement, accounts processing or similar) Purchasing & Admin Management (AP / Receipting) systems (e.g., ERP, SAP, Oracle JD)

Role Specifications

Role
Procurement Lead
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Chidera Emmanuella Ijeomah
Recruiter - Gratitude Inc
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