RTR GL Manager
Job Description
Role Summary
We are looking for a seasoned Finance & Accounting professional with over 10 years of domain experience to lead and manage our Record to Report (R2R) and Accounts Receivable (AR) operations. In this role, you will oversee end-to-end accounting processes, drive daily operational efficiency with upstream/downstream partners, manage key client escalations, maintain vendor relationships, and ensure rigorous budget tracking.
Key Responsibilities
Operations & Domain Management
Oversee end-to-end Record to Report (R2R) activities and General Ledger (GL) domain processes.
Manage Accounts Receivable (AR) workflows, tracking payments, and ensuring accuracy in financial data entry.
Maintain vendor relationships and handle cross-functional operational touchpoints smoothly.
Track budget expenses and maintain meticulous attention to detail across financial reporting.
Stakeholder & Client Management
Serve as a primary point of contact for resolving complex client escalations.
Collaborate effectively with upstream and downstream partners to ensure seamless operational workflows.
Utilize strong customer management and presentation skills to present financial insights and operational performance to key partners.
Execution & Compliance
Execute tasks using Enterprise Resource Planning (ERP) systems (e.g., Oracle) and advanced MS Office tools (Excel, PowerPoint).
Work independently while maintaining high standards of data entry accuracy, general math applications, and PC proficiency.
Educational & Skill Requirements
Education
Minimum 15 years of regular, full-time education (10 + 2 + 3 format).
Non-technical graduation/post-graduation in Finance & Accounts: B.Com, M.Com, BBA, or MBA (Finance).
Must-Have Skills
10+ years of total experience in the Finance & Accounting (F&A) domain.
In-depth understanding of end-to-end R2R activities.
Proven experience in Accounts Receivable (AR).
Prior experience handling client escalations.
Strong capability to collaborate with upstream/downstream operational partners.
Hands-on experience with ERP systems (Oracle preferred).
Flexibility to work 100% Work from Office in night and rotational shifts.
Good-to-Have Skills
Recognized expertise as a General Ledger (GL) Subject Matter Expert (SME).
Exceptional verbal and written communication, listening, and interpersonal skills.
Advanced MS Office skills (specifically Excel and PowerPoint).
Strong customer management, presentation, and proactive problem-solving abilities.
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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