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GRATITUDE INC
APAC · AFRICA · U.S.A

RTR GL Manager

533 Views 1 week ago
Experience 10–15 Year(s)
₹
Salary Confidential
Location Chennai
101 candidate(s) already applied

Job Description

Job Description – RTR GL Manager

Role: RTR GL Manager
Location: Chennai
Experience: 10–15 Years
Shift: 12:30 PM – 3:30 AM

Role Overview

We are looking for an experienced RTR GL Manager with strong expertise in Finance & Accounting and end-to-end Record to Report (R2R) activities. The candidate will be responsible for managing GL operations, coordinating with stakeholders, handling client escalations, and ensuring smooth day-to-day operations.

Education

  • Minimum 15 years of regular, full-time education (10+2+3)

  • MBA / M.Com / B.Com / BBA in Finance & Accounting preferred

Must-Have Skills

  • 10+ years of experience in Finance & Accounting

  • Strong knowledge of end-to-end R2R / RTR activities

  • General Ledger (GL) expertise

  • Experience handling client escalations

  • Stakeholder coordination with upstream and downstream teams

  • ERP exposure, preferably Oracle

  • Strong communication and customer management skills

Good-to-Have Skills

  • Finance & Accounting – Record to Report – GL Domain Expertise

  • MS Office & Advanced Excel

  • Customer Management

  • Presentation Skills

  • Client Escalation Management

  • ERP / Oracle

Key Responsibilities

  • Manage and oversee end-to-end RTR / R2R and General Ledger activities

  • Coordinate with upstream and downstream teams to ensure smooth operations

  • Handle client escalations and provide timely resolutions

  • Ensure accuracy and timely completion of assigned activities

  • Support day-to-day operations and stakeholder requirements

  • Work closely with customers and internal teams to resolve operational issues

  • Monitor processes and identify opportunities for improvement

  • Support reporting, tracking, and operational reviews

  • Maintain effective vendor and stakeholder relationships

  • Track budget-related expenses where required

  • Ensure attention to detail and adherence to process requirements

  • Work independently and demonstrate strong ownership

  • Maintain accurate records and perform data entry activities as required

Required Skills

  • Record to Report (RTR/R2R)

  • General Ledger (GL)

  • Finance & Accounting

  • Accounts Receivable (AR)

  • Oracle / ERP

  • Client Escalation Management

  • Stakeholder Management

  • MS Excel

  • Customer Service

  • Presentation Skills

Candidate Profile

  • Strong analytical and problem-solving ability

  • Excellent verbal and written communication

  • Good listening and interpersonal skills

  • Well-organized and proactive

  • Ability to work independently and manage priorities

  • Strong attention to detail

  • Good PC and MS Office proficiency

  • Willingness to work in night and rotational shifts

Work & Shift Requirements

  • 100% Work From Office (WFO)

  • Willingness to work in night and rotational shifts

  • Shift timing: 12:30 PM – 3:30 AM

  • Flexibility to meet business and operational requirements

Important Note

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are required for profile creation.

Key Skills

9 Skills
Stakeholder Management Customer Management ms excel Accounts Receivable Oracle ERP R2R Finance and Accounting General Ledger Management Month end Closing

Role Specifications

Role
Financial Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toukeerahmed Attar
Recruiter - Gratitude Inc
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