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GRATITUDE INC
APAC · AFRICA · U.S.A

Russian Procurement Operations Specialist

663 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary ₹ 50 – 58 Thousand p.m
Location Hyderabad
106 candidate(s) already applied

Job Description

About the Role

We are seeking a detail-oriented Procurement Operations Specialist fluent in Russian to join our team in Hyderabad. In this role, you will provide critical Russian-language support for end-to-end procurement and supply chain workflows. You will act as a primary operational link—reviewing requests, processing Purchase Orders (POs), and engaging directly with Russian-speaking suppliers and stakeholders to ensure seamless operational delivery within agreed SLAs and quality benchmarks.

Key Responsibilities

  • Russian Language Operational Support:

    • Support Russian-language communication with external vendors, clients, and internal stakeholders to resolve operational queries and clarify procurement requests.

    • Receive, translate, and process Purchase Requisitions (PR) and Shopping Carts (SC) submitted in Russian, validating standard checkpoints before Purchase Order (PO) creation.

    • Participate in weekly client calls and business reviews with local Russian-speaking regional teams.

  • Procurement Execution & SLA Delivery:

    • Support PO creation, validation, and tracking while maintaining strict adherence to Standard Operating Procedures (SOPs).

    • Follow up on open procurement items, pending approvals, and third-party queries using defined escalation matrices.

    • Perform peer-to-peer quality audits to minimize processing errors and maintain baseline deliverable standards.

    • Track and meet daily, weekly, and monthly individual productivity and accuracy SLAs.

  • Compliance & Continuous Improvement:

    • Maintain strict compliance with client legal, statutory, and quality requirements.

    • Identify operational bottlenecks and assist in driving process improvement initiatives.

    • Maintain personal development plans and complete internal organizational compliance requirements on time.

Required Knowledge & Technical Skills

  • Primary Skill: High proficiency in reading, writing, and speaking the Russian language in a professional business setting.

  • Secondary Skill: Working knowledge of procurement cycles, supply chain fundamentals, PR/SC validation, and PO creation support.

  • Tools: Proficient in MS Office (Excel, Word, Outlook) and standard procurement software.

Soft Skills & Competencies

  • High accuracy, speed, and attention to detail in processing transaction requests.

  • Excellent interpersonal communication skills for stakeholder management.

  • Strong team spirit and customer-centric approach under tight SLA deadlines.

Mandatory Candidate Application Requirements

Important Eligibility Criteria:​

Profile Creation Details: Candidates must provide their PAN Number and Date of Birth (DOB) at the time of application for initial profile creation.



Key Skills

2 Skills
procurement Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

Role Specifications

Role
Procurement Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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