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GRATITUDE INC
APAC · AFRICA · U.S.A

Sourcing & Procurement Team Lead/SME

298 Views 1 week ago
Experience 6–10 Year(s)
₹
Salary Confidential
Location Bangalore
74 candidate(s) already applied

Job Description

Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years

Education

  • Minimum 15 years of regular, full-time education (10+2+3).

  • Graduate/Postgraduate degree in any relevant discipline, preferably Finance, Procurement, Supply Chain, or Business Administration.

Key Skills

  • Excellent understanding of Sourcing and Procurement.

  • Experience managing Sourcing/Procurement processes as a Team Leader or SME.

  • Experience managing domestic and international suppliers/customers.

  • Knowledge of MS Office.

  • Exposure to ERP platforms such as Oracle, Coupa, and SAP.

  • Excellent spoken and written communication skills.

  • Strong collaboration and influencing skills.

  • Team leadership and people management.

  • Analytical and problem-solving skills.

  • Strong result orientation.

Key Responsibilities

  • Manage a team of 10–15 members, including recruitment, training, performance management, and attrition management.

  • Manage day-to-day processes, performance metrics, SLAs, quality, and delivery.

  • Ensure timely delivery and adherence to defined SLAs and process standards.

  • Liaise with client organizations regarding delivery requirements and operational matters.

  • Resolve queries and issues raised by requesters and suppliers.

  • Manage contract and catalog creation, administration, and compliance monitoring.

  • Support category teams with administrative activities, including spend consolidation and purchase order reviews.

  • Identify, investigate, and resolve process exceptions.

  • Drive process improvement and operational excellence initiatives.

  • Ensure robust governance, controls, and compliance across procurement processes.

  • Initiate process controls, quality plans, and risk mitigation initiatives.

  • Identify potential operational risks and develop appropriate mitigation plans.

  • Collaborate with internal and external stakeholders to ensure smooth process delivery.

Important Note

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth are required for profile creation.

Key Skills

14 Skills
ERP Microsoft Office Negotiation Oracle SAP Vendor Management Contract Management Stakeholder Management Supplier Management procurement Process Improvement risk management, team leadership Strategic sourcing and Procurement

Role Specifications

Role
Procurement Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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