SuccessFactors & HRO Team Lead - Mumbai
829 Views
4 weeks ago
Experience
5–10 Year(s)
₹
Salary
₹ 60 – 70 Thousand
p.m
Location
Mumbai (nalasupara, mumbai central, churchgate)
142 candidate(s) already applied
Job Description
SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789
Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.
Key Skills
20 Skills
Product Lifecycle Management
SAP Basis
SAP BI
SAP BW
SAP COPA
SAP CRM
SAP FICO
SAP HR
Inbound BPO
BPO Voice Process
BPO Skills
BPO Operations
BPO industry
BPO process transition
Software Development lifecycle
SAP SuccessFactors modules
SuccessFactors HCM implementation
5–6 years of HR Operations / Shared Services experience supporting international geographies.
Proven Root Cause Analysis (RCA) capability
Proven Root Cause Analysis (RCA) skills
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Senior Process Associate – Master Data Management (ETP)
Gratitude Inc • 3 – 5 Year(s)
Employee Engagement
Employee Data Management
₹ 25 – 58.33 Thousand p.m
Chennai, India
RTR SME @ MNC BPO Kolkata
Gratitude Inc • 5 – 8 Year(s)
Lean Six Sigma certified or formally trained (Black Belt preferred)
Finance and Accounting domain experience
Proven track record of leading and/or mentoring multiple Lean Six Sigma improvement projects
₹ 60 – 75 Thousand p.m
Kolkata, India
Procurement Operations – Italian Resource
Gratitude Inc • 2 – 5 Year(s)
Quality assurance
Vendor Management
Stakeholder Management
₹ 60 – 75 Thousand p.m
Delhi, India
Global Benefits Analyst
Gratitude Inc • 4 – 8 Year(s)
Vendor Management
Stakeholder Management
workday
₹ 50 – 75 Thousand p.m
Chennai, India
Onboarding Manager – HRO Services
Gratitude Inc • 9 – 12 Year(s)
Project management
Team Management
Process Improvement
Confidential
Bengaluru, India
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts