Supply Chain Team Lead / Operations Manager

Hiring: Supply Chain Team Lead / Operations Manager

 Location: Mumbai
 Experience: 4–8 Years
 Salary: Up to ₹9 LPA
 Band: BPO 3
 Shift: Flexible with Rotational / Night Shifts

Role Overview

We are looking for an experienced Supply Chain professional with strong expertise in Sourcing & Procurement, team handling, client management, and operational delivery.

Key Responsibilities

• Manage client relationships and stakeholder interactions.
• Lead, motivate and manage the team.
• Monitor delivery, quality, performance and exceptions.
• Conduct internal performance reviews with teams and leadership.
• Identify and manage potential operational risks.
• Handle process training and employee assessments.
• Channelize workflow and ensure smooth operations.
• Manage escalations and drive timely resolution.
• Support contract administration and day-to-day procurement activities.
• Ensure operational, functional and business objectives are met.
• Manage domestic and international suppliers/customers.

Required Skills

• Supply Chain Management (SCM)
• Sourcing & Procurement
• Procurement Operations
• Supplier/Vendor Management
• Domestic & International Supplier Management
• Customer Management
• Client Relationship Management
• Team Handling & Leadership
• Performance Management
• Delivery & Quality Management
• Exception Handling
• Risk Identification & Management
• Contract Administration
• Process Training
• Workflow Management
• Escalation & Resolution Management

Education

• Minimum 15 years of regular, full-time education (10+2+3)
• B.Com / BMS / BBA / MBA preferred; qualification can be flexible

Important

 Ex-TCS employees cannot apply.
 PAN and DOB are required for profile creation.

 Interested candidates, please complete the questionnaire:
 Questionnaire Link: https://myglit.com/lateral/cref/37c11883df