Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Team Lead – Supply Chain & Procurement – Mumbai*

264 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary ₹ 63 – 68 Thousand p.m
Location Mumbai (virar, nalasupara, vasai)
72 candidate(s) already applied

Job Description


*Team Lead – Supply Chain & Procurement – Mumbai*

Job Code 429316 | Mumbai | 4-8 Years | BPO 3 | Up to 9 LPA | Rotational Shifts


*Job Details:*

*Location:* Mumbai

*Job Code:* 429316

*Experience:* 4-8 Years

*Band:* BPO 3

*Salary:* Up to 9 LPA

*Shift:* Flexible with Rotational / Night Shifts

*Employment Type:* Full Time


*About the Role:*

We are looking for an experienced Team Lead for Supply Chain & Procurement to join our Mumbai operations. The role will be responsible for driving supply chain operations, managing client stakeholders, and leading a high-performing team.


*Education:*

- Minimum 15 years of regular, full-time education – 10 + 2 + 3 pattern

- Graduate / Post Graduate – http://B.Com / BMS / BBA / MBA


*Required Experience & Skills:*

- 5 to 7+ years of hands-on experience in Supply Chain Management, with focus on Sourcing & Procurement

- Proven experience working with domestic and international suppliers and customers

- Strong people management skills – performance monitoring, internal reviews, and team leadership

- Expertise in delivery management, quality compliance, and exception handling

- Ability to identify potential risks and implement mitigation plans

- Experience in contract administration ensuring day-to-day procurement aligns with operational and business goals


*Key Responsibilities:*

- Own and manage client relationships

- Lead, mentor, and motivate the operations team

- Conduct process training and upskilling for team members

- Manage employee assessments and workflow allocation

- Handle escalations and drive resolution with speed and accuracy

- Ensure operational excellence, quality, and profitability as per contractual commitments

Key Skills

6 Skills
risk management, Risk Management experience Education: CA / CMA / CPA / MBA (Finance) / M.Com,BCOM Strategic sourcing and Procurement Experience in dealing with domestic and international suppliers / customers experience working within SCM

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 5+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc