Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Team Member – International Collections (Voice Process)

6 Views 1 hour ago
Experience 3–7 Year(s)
₹
Salary Confidential
Location Gurugram
1 candidate(s) already applied

Job Description

WE ARE HIRING – TEAM MEMBER (COLLECTIONS)!

Join TCS and grow your career in International Collections!

Location: Gurgaon
Work Mode: 100% Work From Office
Shift: Night Shift
Joining: Immediate Joiners Only

Required Skills

  • International Voice Process

  • B2B / B2C Collections

  • Good English Communication

  • Payment Follow-up

  • Accounts Receivable

  • Invoice Reconciliation

  • Dispute Resolution

  • Basic MS Excel

  • Customer Handling

  • Problem Solving

Job Responsibilities

  • Follow up with customers for overdue payments.

  • Handle payment and account-related queries.

  • Resolve invoice and payment disputes.

  • Coordinate with internal teams.

  • Maintain accounts and process payments.

  • Prepare basic Excel reports.

Eligibility

  • Prior International Voice Collections experience preferred.

  • Good spoken and written English.

  • Comfortable with night shifts and 100% WFO.

  • Immediate joiners only.

Questionnaire Link: https://myglit.com/lateral/cref/22c08ed0cc

      Apply now and grab this opportunity!



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Key Skills

19 Skills
Accounts Management Customer Service Data Analysis Microsoft Excel Problem Solving Invoice processing Accounts Receivable billing process International voice Process Payment processing Account Reconciliation Strong English Communication Skills Stakeholder Coordination Attention to detail MS Excel Reporting Strong written and verbal communication- English Accounts Payable, invoice processing and dispute resolution Prior International voice experience – B2B/B2C Collections. B2b Collections

Role Specifications

Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Nagenda Marukurti
Recruiter - Gratitude Inc
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