Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Workflow Specialist – Transactional Procurement / Vendor Master

829 Views 16 hours ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Hyderabad
132 candidate(s) already applied

Job Description

Launch Your Career in Global Procurement Operations

Are you detail-oriented, analytical, and passionate about procurement and business operations? TCS is looking for Workflow Specialists to support Transactional Procurement and Vendor Master operations for global clients.

In this role, you'll work with enterprise procurement systems, collaborate with stakeholders across multiple regions, and play a key role in ensuring efficient, accurate, and compliant procurement processes.

What You'll Do

As a Workflow Specialist, you'll support day-to-day procurement and vendor master activities while ensuring high-quality service delivery and operational excellence.

Procurement & Purchase Order Management

  • Validate purchase requisitions and convert approved requests into Purchase Orders (POs).

  • Review approvals, supporting documents, and required checklists before creating and issuing Purchase Orders.

  • Follow up with stakeholders to obtain timely approvals for requisitions and purchase orders.

  • Manage Purchase Order confirmations, amendments, and expediting activities.

  • Coordinate with buyers, requesters, and suppliers to ensure smooth procurement transactions.

Vendor Master Management

  • Review and validate requests for vendor creation, updates, and maintenance.

  • Verify supporting documentation, approvals, and compliance requirements before processing vendor records.

  • Create, update, and maintain accurate vendor master data in ERP systems.

  • Process vendor profile amendments and communicate updates to relevant stakeholders.

  • Ensure data integrity and compliance with organizational standards.

Operational Support & Stakeholder Management

  • Serve as the primary point of contact for procurement and vendor-related queries.

  • Communicate with buyers, suppliers, requesters, and internal stakeholders via email and phone.

  • Investigate, troubleshoot, and resolve transaction exceptions and processing issues.

  • Build strong relationships with internal teams and external business partners to ensure seamless operations.

Reporting & Compliance

  • Generate and analyze operational reports using reporting tools.

  • Monitor workflow queues to ensure timely transaction processing.

  • Escalate process bottlenecks, operational risks, and critical issues when required.

  • Ensure compliance with procurement policies, internal controls, and Service Level Agreements (SLAs).

  • Maintain high levels of quality, productivity, and turnaround time (TAT).

What We're Looking For

Required Qualifications

  • Bachelor's Degree in Business Administration, Commerce, Supply Chain Management, Finance, or a related field.

  • 1–5 years of experience in:

    • Transactional Procurement

    • Vendor Master Management

    • Procurement Operations

    • Shared Services

    • Procurement Support

  • Experience working with ERP systems, preferably SAP.

  • Good knowledge of Microsoft Office applications, especially Excel.

  • Strong communication skills, both written and verbal.

  • Excellent analytical, problem-solving, and organizational skills.

  • High attention to detail with a focus on data accuracy.

  • Ability to manage multiple priorities and meet deadlines.

  • Strong teamwork and stakeholder management skills.

Key Skills

  • Transactional Procurement

  • Vendor Master Management

  • Purchase Requisition (PR) Processing

  • Purchase Order (PO) Processing

  • SAP ERP

  • Vendor Data Management

  • Procurement Operations

  • Microsoft Excel

  • Reporting & Documentation

  • SLA & TAT Management

  • Data Validation

  • Stakeholder Management

  • Process Compliance

  • Analytical Thinking

  • Problem Solving

How Success Is Measured

You'll thrive in this role by delivering:

  • Accurate and timely processing of procurement and vendor master transactions

  • High standards of data quality and compliance

  • Achievement of SLA, TAT, productivity, and quality targets

  • Excellent stakeholder support and query resolution

  • Minimal processing errors through strong attention to detail and proactive issue management

Why Join TCS?

  • Competitive salary package of ₹6–7 LPA

  • Opportunity to work with global procurement and supply chain operations

  • Hands-on experience with enterprise ERP systems such as SAP

  • Collaborative, inclusive, and growth-oriented work environment

  • Continuous learning and career development opportunities

  • Build your career with one of the world's leading IT and business services organizations

Ready to Build Your Procurement Career?

If you're looking to grow in Procurement Operations or Vendor Master Management and want to work in a fast-paced global environment, this is your opportunity to join TCS.

Apply today and become part of a team delivering operational excellence for world-class organizations!



Key Skills

2 Skills
Vendor Master Data Transactional Procurement

Role Specifications

Role
Procurement Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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