Customer service representative
EXL ServiceCustomer service representative
Job Description
Key Skills
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Job description
Account: OneCall
• 4-year course graduates with or without work experience
• OR completed at least 2 years in college with 6 months customer service experience
• Above-average English communication skills
• Good interpersonal skills
• Strong analytical and problem-solving skills
• Good comprehension skills
• Basic knowledge of MS Office
• Willing to work on weekends and holidays
Account: Lexxus Etech
Qualifications:
• 4-year course graduates with or without work experience
• OR completed at least 2 years in college with 6 months customer service experience
• Above-average English communication skills
• Good interpersonal skills
• Strong analytical and problem-solving skills
• Good comprehension skills
• Basic knowledge of MS Office
• Willing to work on weekends and holidays
Account: Lexxus – Medicare Member
Qualifications:
• Completed at least 2 years in college
• At least 1 year call center experience
• Proficiency in written and spoken English
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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