PHRN Specialist - Voice Support
EXL ServicePHRN Specialist - Voice Support
Job Description
Key Skills
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We are seeking a PHRN Specialist for a voice-based healthcare support role.
Responsibilities:
Handle client inquiries related to healthcare and insurance.
Ensure accurate documentation of client interactions.
Assist in the claims process.
Qualifications:
At least 1 year of clinical experience.
Active PRC License.
BPO experience a plus.
Work Setup:
Initial onsite training at MOA for 4-6 weeks.
WFH setup after training.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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