ACCOUNTS PAYABLE LEAD – BPO SETTING
Gratitude IncACCOUNTS PAYABLE LEAD – BPO SETTING
Job Description
Key Skills
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Vertical: Retail
Work Setup: 100% Onsite | Central Bloc 2, Cebu IT Park, Cebu City
Shift: Night Shift
Salary: Up to ₱64K Package
Start Date: ASAP
Job Overview
We are looking for an experienced Accounts Payable Lead to oversee AP operations, lead a high-performing team, and ensure efficient service delivery in a global BPO/Shared Services environment.
The ideal candidate will have strong expertise in Accounts Payable, Vendor Master Data Management, people leadership, client stakeholder management, and process transformation.
Key Responsibilities
Lead and manage day-to-day Accounts Payable operations to ensure accurate, timely, and efficient service delivery.
Manage team performance, productivity, quality, and operational targets.
Oversee Vendor Master Data (VMD) processes and ensure data accuracy and compliance.
Lead offshore, remote, and geographically distributed teams.
Build and maintain strong relationships with customers and client stakeholders.
Monitor operational performance and identify opportunities for process improvement.
Support operational transitions, service stabilization, and process transformation initiatives.
Address escalations and operational issues, ensuring timely resolution.
Collaborate with internal and client teams to drive continuous improvement and maintain service excellence.
Qualifications
Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related discipline.
6–10 years of experience in Accounts Payable operations.
2–3 years of people management experience.
Strong experience in Vendor Master Data Management (VMD).
Prior experience in a BPO, Shared Services, or Global Business Services (GBS) environment.
Experience managing offshore, remote, or geographically distributed teams.
Proven experience working directly with customers and client stakeholders.
Strong leadership, communication, analytical, and problem-solving skills.
Experience in operational transitions, service stabilization, or process transformation is preferred.
Eligibility
Must be willing to work 100% onsite at Central Bloc 2, Cebu IT Park, Cebu City.
Must be amenable to a night shift schedule.
Must be available to start ASAP.
Candidates with strong AP operations and people-management experience in a BPO or Shared Services environment are encouraged to apply.
Interested candidates: Please send your updated CV in PDF format, clearly highlighting relevant Accounts Payable, Vendor Master Data, BPO/Shared Services, people management, and client stakeholder management experience.
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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