Analytic Advisory Senior Analyst
Job Description
Key Skills
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Location: Taguig / Onsite
Full Time
Shift - Not disclosed to be discussed in the interview process
Salary - Not disclosed to be discussed in the interview process [Please source candidate with salary expectation of not more than 50k]
JOB DESCRIPTION
Collaborate with the development team for all deliverables regarding the tool
Perform maintenance-related tasks to ensure continuous and peak tool performance
Manage and address issues or feature requests related to the tool
Execute and complete UI modifications to improve user experience
Engage in fundamental research to fulfill new solution requirements
Adhere to the testing and quality assurance checks before implementation
Apply best practices in all stages of the development process
Configure and publish basic yet essential charts to clearly visualize and identify insights for the users
JOB QUALIFICATIONS
Bachelor’s degree in IT (Information Technology), Computer Science, or any related field
At least 3 years of relevant work experience
Intermediate to advanced level of skill for SQL, HTML development, Javascript, and/or Appscript
Any relevant application development experience
Strong quantitative and problem solving skills
Excellent communication and interpersonal skills
Plus but not required, any relevant experience with data visualization
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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