Apply Now | Patient Care Coordinator CSR Role
Gratitude IncApply Now | Patient Care Coordinator CSR Role
Job Description
Key Skills
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We are seeking customer-focused and detail-oriented professionals to join our Healthcare Customer Service team. The role involves assisting patients with appointment scheduling, insurance verification, account inquiries, and general healthcare support while delivering excellent customer experience.
Key Responsibilities:
• Handle inbound and outbound customer interactions
• Provide accurate patient and account information
• Coordinate with healthcare providers and internal teams
• Maintain professionalism and confidentiality in all transactions
Qualifications:
Fresh graduates or candidates with experience in any local or international voice account
Good communication skills, both written and oral
Passionate about customer service and patient satisfaction
Ability to handle calls
Must be willing to work on a shifting schedule
Competitive salary, incentives, HMO, and career growth opportunities await qualified candidates.
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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