Assistant Manager-Operations (Spanish Bilingual)
Gratitude IncAssistant Manager-Operations (Spanish Bilingual)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job title: Assistant Manager-Operations (Spanish Bilingual)
Campaign: Banking & Financial Services
Location: Bridgetowne, Quezon City
Salary: 60,000.00
Shift: Nigh Shift
Target Start Date: ASAP
Qualifications:
• 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background Financial /Mortgage experience is a plus.
• Excellent Communication Skills.
• Should be fluent in Spanish and must have Spanish certification for at least an intermediate level.
• Great People Management skills with proven record in critical and analytical thinking.
• Experience in client engagement.
• Amenable to US shift timings.
• Amenable to work onsite in Quezon City.
Other Details:
Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines
**must have Spanish certification for at least an intermediate level**
2 Levels of interview - with Spanish Language proficiency assessment
Role
Deputy Manager-Operations
Timings
Night Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Regulatory Compliance Specialist
Gratitude Inc5 - 7 Year(s)
60 - 100 Thousand p.m
Manila, Philippines
1 - 9 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
Customer service executive
Gratitude Inc0 - 4 Year(s)
Confidential
Manila, Philippines
Urgent Hiring For Customer Service Associate
Gratitude Inc0 - 5 Year(s)
20 - 35 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc1 - 3 Year(s)
25 - 35 Thousand p.m
Manila, Philippines
5 - 6 Year(s)
110 - 120 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
WNS bridgetowne :CSR -Travel/Financial Account
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
25 - 30 Thousand p.m
Manila, Philippines