Assistant Manager - Retail Account
Gratitude IncAssistant Manager - Retail Account
Job Description
Key Skills
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Job title: Assistant Manager
Account: Retail
Type of Support: Voice
Work set up: 100% Onsite at Tech Tower, Cebu Business Park
Work shift: Shifting
Salary: up to 42K
Start date: ASAP
Qualifications:
• Undergraduate/College Graduate
• 4-6 years experience as a Team Lead in any voice LOBs (preferably in retail domain) in a BPO/ call center environment is required.
• No Team Leader experience for at least 4 years in a BPO will be rejected.
• Open for local or Filipino applicants only
• Not a job hopper
• Must not be a present or former employee of Wipro
Recruitment Process:
• Initial Interview: HRI (Human Resource Interview)
• Operations Interview: MS Teams
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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