Assistant Operations Manager - Property & Casualty Insurance ( BPO)
Gratitude IncAssistant Operations Manager - Property & Casualty Insurance ( BPO)
Job Description
Key Skills
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Job Title: Assistant Operations Manager - Insurance (BPO)
Salary: 65000php -75000php
Work location/Set up: Onsite at Alabang
Shift Schedule: Graveyard Shift ( Night Shift)
Start date: February 13
Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•At least 2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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