Assistant Training Manager

Gratitude Inc

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9 hours ago

Assistant Training Manager

3-5 Year(s)

Manila

Job Description

Key Skills

Assistant manager .Trainer Social Media Bachelor degree

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We are seeking an experienced Assistant Training Manager to lead training initiatives for our Technology account. The role involves managing onboarding, knowledge acquisition and transfer, training governance, policy management, coaching, performance improvement, and training compliance while collaborating with clients and operations to ensure workforce readiness.

Qualifications:

·
Bachelor's degree in any field.

·
At least 3 years of experience as a Trainer (Social Media account experience preferred but not required).

·
Strong leadership, communication, coaching, organizational, and analytical skills.

·
Ability to manage training programs, knowledge management, reporting, and stakeholder engagement.

·
Stable employment history.

Pre-Screening Questions (Please answer in the comments):

1.
How many years of experience do you have as a Trainer?

2.
Which line of business have you handled? (e.g., Social Media, Customer Service, Technical Support)

3.
What was your last drawn salary?

4.
What is your expected salary?

5.
Are you willing to work onsite in Vertis North, Quezon City on a midshift to shifting schedule?

6.
When can you start if selected?

7.
Are you a former or current Wipro employee?

Role

Training Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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