B2B Sales Specialist
Gratitude IncB2B Sales Specialist
Job Description
Key Skills
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B2B Sales Specialist
Job Summary
We are seeking a results-driven B2B Sales Specialist to support customer acquisition, retention, and revenue growth initiatives. The ideal candidate has experience in B2B sales, customer success, renewals, retention, or inside sales within a SaaS environment. This role requires strong relationship-building skills, a customer-centric mindset, and the ability to manage sales opportunities through the entire customer lifecycle.
Qualifications
Required
- College graduate in Business, Marketing, Communications, or a related field.
- At least 2 years of B2B sales or customer support experience.
- Minimum of 2 years of experience in one or more of the following:
- Renewals
- Customer retention
- Inside sales
- Customer Success
- Working knowledge of Customer Success principles and SaaS business models.
- Excellent communication, negotiation, and relationship management skills.
- Strong problem-solving and customer service orientation.
Preferred
- Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho CRM, or similar).
- Background in SaaS, technology, or subscription-based business environments.
- Experience managing customer accounts and driving revenue growth through upselling or cross-selling opportunities.
Skills & Competencies
- B2B sales expertise
- Customer relationship management
- Account retention and renewal strategies
- Pipeline and opportunity management
- SaaS product understanding
- Data-driven decision-making
- Time management and organizational skills
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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