BPO Refunds Specialist (Finance and Accounting)
Gratitude IncBPO Refunds Specialist (Finance and Accounting)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
key skills
refund specialist
Degree in Finance
account payable
Account Receivable
Position: Refunds Specialist
Work Set-up: Work Onsite (Night shift)
Location: Ayala, Makati City
Salary: 18,000 - 21,000
The Refunds Specialist is responsible for the timely and accurate processing of guest and travel agent refunds.
The Specialist works multiple refund/exceptions queues and accesses various systems to validate payee, amount, payment type, and approvals, as per company policy while ensuring PCI and SOX compliance.
The Refunds Specialist processes Guest and Travel Agent refunds and exceptions in the POLAR & SIEBEL booking systems.
- Processes the appropriate volume of transactions meeting production requirements.
- Maintains quality control meeting accuracy requirements.
- Processes Guest and Travel Agent refunds and exceptions.
- Ensure cases are worked according to the daily refund type assigned and according to case priorities to meet internal Service Level Agreements.
- Follow all Cash Operations and Refund Administration policies and SOX guidelines on a daily basis.
Educational requirements:
- AP and AR Experience
- Above-average communication skills
- Open to fresh Graduates (Graduates of Finance and Accounting Courses)
- Good Communication Skills (Written and verbal)
Role
Accounts Officer
Timings
Night Shift (Permanent)
Industry
Accounting / Finance
Work Mode
Work from office
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
8 - 12 Year(s)
₱ 130 - ₱ 200K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
0 - 1 Year(s)
₱ 18 - ₱ 24K p.m
Manila, Philippines
Financial Planning & Analysis Supervisor
Gratitude Inc3 - 5 Year(s)
₱ 30 - ₱ 40K p.m
Manila (Cubao Quezon City), Philippines
0 - 1 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines
Wealth & Banking Service Helpdesk Analyst
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
Accounts Payable Specialist (Mandarin Bilingual)
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Senior Staff Accountant
Gratitude Inc4 - 6 Year(s)
₱ 64 - ₱ 65K p.m
Manila, Philippines
Security Engineer (SIEM & SOAR) | Specialist / Team Lead
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
2 - 4 Year(s)
Confidential
Manila, Philippines