Care Management PH RN Voice Senior Analyst
Gratitude IncCare Management PH RN Voice Senior Analyst
Job Description
Key Skills
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Position Title: Care Management PH RN Voice Senior Analyst
Note: Trainings are set to start by October (weekly); 6 months onsite training then hybrid work setup after (2-3 times RTO).
Location: Evergreen Cebu / Onsite
Full Time
Shift - Not disclosed to be discussed in the interview process
Salary - Not disclosed to be discussed in the interview process
The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.
The Virtual Health Care Trainer facilitates on-on-one time with individual QDS to provide documentation and QDS performance feedback. The trainer is responsible for assessing QDS competencies and identifying barriers impacting individual QDS’s ability to effectively perform role and contribute to team.
The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.
The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.
The Virtual Health Care Trainer facilitates on-on-one time with individual QDS to provide documentation and QDS performance feedback. The trainer is responsible for assessing QDS competencies and identifying barriers impacting individual QDS’s ability to effectively perform role and contribute to team.
The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.
Role
Business/EDP Analyst
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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