Career Opportunity: Top-Tier Telco Account Specialist

Gratitude Inc

1220 Views

17 hours ago

0-2 Year(s)

Manila

Quick Apply Apply

Job Description

Key Skills

BPO Skills

171 candidate(s) have already applied for this Job. Apply now

We are currently pooling experienced professionals for our premium, high-volume Telecommunications account. This role demands highly resilient individuals capable of delivering technical support, billing resolution, and retention solutions for a global telco market.

Minimum Qualifications:

Education: Minimum of a Senior High School Graduate.

Experience: Strictly open to experienced professionals only (minimum of six months of prior BPO experience required).

Core Responsibilities:

* Troubleshoot network, device, and service connectivity issues efficiently.

* Manage complex billing disputes and provide accurate account updates.

* Recommend tailored service upgrades to enhance customer retention.

What We Offer:

* Industry-leading basic salary with premium telco allowances.

* Uncapped performance incentives and account bonuses.

* Comprehensive medical and dental benefits (HMO) upon day one.

If you are an experienced BPO agent looking for a challenging yet highly rewarding account, this is your next career step. Submit your application today for prioritized screening.

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ruth Oluwajimi

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 35 - ₱ 40K p.m

Manila, Philippines

Details