Career Opportunity: Top-Tier Telco Account Specialist
Gratitude IncCareer Opportunity: Top-Tier Telco Account Specialist
Job Description
Key Skills
115 candidate(s) have already applied for this Job. Apply now
We are currently pooling experienced professionals for our premium, high-volume Telecommunications account. This role demands highly resilient individuals capable of delivering technical support, billing resolution, and retention solutions for a global telco market.
Minimum Qualifications:
Education: Minimum of a Senior High School Graduate.
Experience: Strictly open to experienced professionals only (minimum of six months of prior BPO experience required).
Core Responsibilities:
* Troubleshoot network, device, and service connectivity issues efficiently.
* Manage complex billing disputes and provide accurate account updates.
* Recommend tailored service upgrades to enhance customer retention.
What We Offer:
* Industry-leading basic salary with premium telco allowances.
* Uncapped performance incentives and account bonuses.
* Comprehensive medical and dental benefits (HMO) upon day one.
If you are an experienced BPO agent looking for a challenging yet highly rewarding account, this is your next career step. Submit your application today for prioritized screening.
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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