Chat/Email support
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Total Package: PHP 127,500 – PHP 129,550
• Basic Salary: 23,500 – 25,500
• Total allowances: 4,050
• Premium Pay: 100,000
• Research customer problems and deliver solutions
• Deliver an experience to every customer, meeting Spotify’s service standards
• Respond to 60-70 emails per day through template and long form email responses to customer email inquiries
• Achieve and maintain required metrics and goals
• Work pro-actively to ensure potential issues are escalated appropriately.
• Work as part of the team to ensure the program floor is a positive and professional environment.
• Provide support in projects and initiatives as and when required.
Qualifications:
• Nationality: Filipino and Foreigner (Visa: SRRV or Marriage Visa)
• Education: At least High school graduate
• Communication Skills: Fluent in English (B2 level) and Japanese (read, write, & speak)
Location: Sutherland Shaw Mandaluyong, Philippines
Role
Customer Service Executive
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Consumer services special
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Medicare Grievance Specialist
Gratitude Inc1 - 4 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Senior Data Engineer Lead
Gratitude Inc5 - 6 Year(s)
120 - 130 Thousand p.m
Manila, Philippines
5 - 10 Year(s)
100 - 150 Thousand p.m
Manila, Philippines
Customer Service/Suport
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
WNS bridgetowne :CSR -Travel/Financial Account
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
CSR -Healthcare Account: EXL company
Gratitude Inc2 - 25 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
5 - 6 Year(s)
Confidential
Manila, Philippines
0 - 1 Year(s)
20 - 30 Thousand p.m
Manila, Philippines

