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Collections Team Leader- Travel

Gratitude Inc
975 Views
3 months ago

Collections Team Leader- Travel

2-3 Year(s)
35 - 40 Thousand p.m
Manila (Eastwood quezon city, Cubao Quezon City, Fairview Quezon City, Diliman quezon city, Bridgetown quezon City)
Manila (Eastwood quezon city, Cubao Quezon City, Fairview Quezon City, Diliman quezon city, Bridgetown quezon City)

Job Description

Key Skills

Team Leader Collections supervisor

3 candidate(s) have already applied for this Job. Apply now

Job title: BPO Collections Team Leader



Nature of Account: Travel Outbound Collections



Type of Support: Voice



Work set up: 100% onsite at 6th Floor, SM North Edsa Office Tower 1, EDSA, Quezon City, Philippines



Work shift: Shifting



Salary: Up to 40K package



Start date: August 1 or 22



Qualifications: 



• 2nd year completed/College Graduate



• Overall 2 years team lead experience, and 1 year collections supervisor background (financial banking/telco/healthcare, etc.) must be in the BPO industry/call center environment. 



• With experience as a team Lead in BPO, should be considered. Candidates with no BPO experience as a TL will be rejected.



• Preferably with knowledge in U.S. federal laws related to collections handling



• Strong experience BPO Collections Operations and Managing SLA, KPIs, and project deliverables



• Responsible for working directly with team members and customers to ensure customer financial needs are met by providing a best in class customer experience



• Excellent verbal & written communication & presentation skills



• Should not be a current or former employee of Wipro



• Must be living within Metro Manila or in Quezon City



• Must not be a job hopper with less than 1 year of stay per company and will be rejected



• Should be amenable to attending an onsite Operations Interview in Quezon City.

Role

Collections specialist

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Collections Team Leader- Travel in Mumbai & Delhi

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