CSR - Retail Account - Wipro Cebu - PHP 18K-22K (Freshers accepted)
Job Description
Key Skills
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*CSR - Retail Account - Wipro Cebu - PHP 18K-22K - No BPO Experience Required*
*Company:* Wipro
*Location:* Cebu City - Work Onsite (WFO)
*Account:* Retail Account
*Industry:* BPO / Retail / Customer Service
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 18,000 - PHP 22,000 Package
*Vacancies:* Multiple Vacancies - Urgent Hiring
*About the Company:*
Wipro Cebu is urgently hiring Customer Service Representatives for our Retail Account. This opportunity is open to freshers and experienced candidates with a competitive salary package up to PHP 22,000 plus benefits.
*Job Description:*
We are looking for Customer Service Representatives for our Retail Account in Cebu City. No BPO experience required - beginners are welcome to apply.
*Key Responsibilities:*
- Handle retail account inquiries via voice and provide excellent customer service
- Assist customers with product, order, and service-related concerns
- Resolve issues efficiently and ensure high customer satisfaction
- Document interactions accurately and meet performance metrics
*Qualifications:*
- At least High School Graduate (old curriculum) or SHS Graduate
- Excellent English communication skills required
- Freshers / No BPO experience accepted - Candidates with experience are also welcome
- Willing to work onsite in Cebu City
- Amenable to work on shifting schedule including night shifts, weekends, and holidays
- Can start ASAP
*Benefits & Perks:*
- PHP 18,000 - PHP 22,000 monthly salary package
- HMO coverage + Life Insurance + Government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities with Wipro
- Stable retail account and supportive work environment
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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