Currently hiring for Sr. Manager – Talent Acquisition
Job Description
Key Skills
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Job Title: Sr. Manager – Talent Acquisition
Job Type: Full Time
Grade: E1
Function/Department: Human Resources – Talent Acquisition
Reporting to: Director/AVP
Role Description: The role is responsible for shaping our talent acquisition strategy and
leading the acquisition of top talent across various functions. This role involves developing
and executing a comprehensive talent acquisition strategy, overseeing the recruitment
process, and ensuring the organization attracts and hires top-quality candidates to meet our
workforce needs.
Roles & Responsibilities
Develop and execute talent acquisition strategies to attract, engage, and retain high-
quality candidates for both technical and non-technical positions.
Collaborate closely with hiring managers and business leaders to understand their
talent needs and provide strategic talent advisory services.
Drive the continuous improvement of talent acquisition processes, leveraging data
and analytics to optimize recruitment metrics, such as time-to-fill, cost-per-hire, and
quality-of-hire.
Develop and maintain the organization's employer brand to attract and engage top
talent.
Stay updated on industry trends, best practices, and innovative recruitment
strategies to attract and retain top talent.
Leverage data analytics and recruitment metrics to assess the effectiveness of talent
acquisition strategies and initiatives.
Hire, lead and mentor a team of talent acquisition professionals, providing guidance,
feedback, and professional development opportunities.
Lead and present in Client visits/meetings
2 © Firstsource Solutions Limited | July 31, 2024
People Engagement and Development - Retention, development and succession
planning for own team
Strong negotiation and strategic thinking skills
Ability to think innovatively for strategies to address open positions
Continuously evaluate and enhance recruitment processes, tools, and
methodologies.
Track and report on recruitment activity, cost savings and other performance
metrics.
Expected/Key Results:
- Talent Sourcing and Recruitment
- Strategic Planning
- Team Management and Development
- Employer Branding
- Candidate Experience
- Diversity and Inclusion
- Metrics and Reporting
- Compliance and Risk Management
- Technology and Tools
- Stakeholder Management
Preferred Educational Qualifications
Graduation in any discipline. MBA preferred
Preferred Work Experience
12-14 years of recruitment experience in the BPO space
People Manager – Proficient in people management
Skilled in managing stakeholders and vendors
Competencies & Skills
Ability to develop and execute a comprehensive talent acquisition strategy aligned
with organizational goals.
Demonstrated ability to lead and inspire a team of recruiters, providing guidance,
feedback, and setting a positive example.
Strong verbal and written communication skills to convey the organization's
employer brand and engage effectively with candidates and stakeholders
Dedication to developing and promoting the organization's employer brand to
attract and retain top talent.
Proficient in fostering partnerships with both internal and external stakeholders.
Exhibits strong decision-making and problem-solving abilities.
2 © Firstsource Solutions Limited | July 31, 2024
Dedicated to driving excellence in all aspects of work.
Embraces a collaborative and consultative approach in interactions.
Proficiency in data analytics to evaluate the effectiveness of recruitment strategies
and produce reports on key recruitment metrics
Excellent Written and Verbal communication
Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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