Customer Care Executive
Gratitude IncCustomer Care Executive
Job Description
Key Skills
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QUALIFICATIONS:
At least a Senior High School Graduate or College Graduate.
. Must have at least 12 months of Healthcare Customer Care Experience (CCE); or
. Graduate of any Medical-related degree or Healthcare course.
. Excellent verbal and written communication skills.
. Strong customer service and problem-solving abilities.
Key Responsibilities:
Provide exceptional customer support to healthcare clients through phone, email, or chat.
Address customer inquiries related to healthcare services, insurance, billing, or appointments.
Accurately document customer interactions and maintain records.
Ensure compliance with company policies and healthcare standards.
Deliver quality service while meeting performance and productivity targets.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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