Gratitude Inc banner
Gratitude Inc logo

Customer Relationship Manager

Gratitude Inc
292 Views
14 hours ago

Customer Relationship Manager

1-2 Year(s)
₱ 20 - ₱ 40K p.a
Manila
Manila

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Time Management Communication Skills Customer oriented

1 candidate(s) have already applied for this Job. Apply now

Roles and Responsibilities:




  • Collaborate with the team to achieve common goals.

  • Communicate with internal and external customers to resolve issues, questions and concerns swiftly.

  • Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.



Skills Required :




  • Minimum qualification - Graduate in any discipline

  • Excellent communication skills and strong command over English language/ language off support in the region.

  • Excellent Customer Service Skills.

  • Willing to work in a shift based work schedule.

  • Excellent Analytical ability, Logical approach towards problem solving.

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Vineeta Natholia

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

WFM Team Lead-NLCH

Gratitude Inc

1 - 4 Year(s)

Leadership WFM Team Leader BPO Experience

Confidential

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

1 - 19 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Manila, Philippines

2 - 17 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 30 - ₱ 35K p.m

Manila, Philippines

3 - 10 Year(s)

Operations Supervisor

₱ 35 - ₱ 45K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

3 - 15 Year(s)

Problem Solving performance Metrics Devops

Confidential

Manila, Philippines

1 - 18 Year(s)

Inbound BPO spanish Speaking spanish reading

₱ 95 - ₱ 100K p.m

Manila, Philippines

1 - 2 Year(s)

Customer Service english Customer Care

₱ 20 - ₱ 25K p.m

Manila (Alabang Muntinlupa City), Philippines

3 - 5 Year(s)

Java EE Native Japanese Speaker

₱ 50 - ₱ 80K p.m

Manila, Philippines