CUSTOMER RETENTION SPECIALIST
Gratitude IncCUSTOMER RETENTION SPECIALIST
Job Description
Key Skills
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Account: US Media/Subscription
Position: Customer Retention Specialist
Minimum Qualifications:
Open to fresh graduates, career shifters, and those with limited experience
At least High School or Senior High School graduate
Must be 18 years old and above
Good to excellent communication skills
Must be residing within Metro Manila
Willing to work onsite in McKinley, Taguig City
*Required Documents (Prior to Onboarding):*
*Proof of Education (Diploma or Transcript of Records)*
*Proof of Employment (Certificate of Employment or Resignation Letter with approval/clearance if within 30-day notice period)*
Hiring Process:
AI Tool Assessment
SVAR Assessment (minimum passing score: 70)
Initial Interview
Final Interview
Job Offer and Onboarding
Salary Range: PHP 17,000 – PHP 25,500
Role
Customer Retention Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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