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Customer service agent

Gratitude Inc
989 Views
18 hours ago

Customer service agent

1-3 Year(s)
₱ 20 - ₱ 30K p.m
Manila
Manila

Job Description

Key Skills

Communication english Must be fluent in speaking both Mandarin and English

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Responsible for handing End to End recruitment cycle for healthcare profissionals in the UC



Engages with the support team, which handles onboarding, to stay focused on recruiting and building the candidate pipeline



Screen candidates by reviewing resumes and job applications, and performing phone screenings Should ensure to revert submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each requisition



Ensure all screening, hiring and selection is done in accordance with employment laws and regulations



Expertise in preparing and using search strings and techniques.



Preparing candidates for screening with the clients.



Ensuring that adequate number of qualified candidates is submitted for all assigned client requirements in a timely manner.



Coordinate with the UK clients and take the feedback till the final placement and maintain a mutual relationship for future requirements



Designing interview questions and job descriptions for reflecting the requirements for each position.

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Iris Rodrigues

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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