Customer Service Executive
Gratitude IncCustomer Service Executive
Job Description
Key Skills
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Providing excellent customer service
Acting as a customer service department team member
Liaising with other Customer Support Representatives
Using good communication skills and problem-solving skills
Resolving complaints from unhappy customers
Identifying patterns for improvement opportunities
Ensuring complete information is recorded
Completing various roles and tasks within the given time
Recommending products and services
Adding products and services to customer accounts
Identifying what customers may want
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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