Customer Service Executive

Gratitude Inc

520 Views

12 hours ago

1-2 Year(s)

₱ 20 - ₱ 30K p.m

Manila

Job Description

Key Skills

Customer Service Customer Management Communication Skills Customer oriented Customer Acquisition Customer Engagement good communication skills customer success customer support

0 candidate(s) have already applied for this Job. Apply now

Roles and Responsibilities :

• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.

• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.

• Keep a record of incoming inquiries to be able to reference at a later date.

• Be able to process orders, forms, applications, or requests.

• Work with colleagues when necessary to resolve customer complaints.

• Provide feedback to other departments to help improve sales, marketing, and business processes.

• Learn about the products inside and out to be able to answer any questions from customers.

Qualification :

Experience in BPO

College Graduate

Benifits :

High incentives

Free convenience and meal

Role

Manager -Customer Service

Timings

Night Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Vineeta Natholia

Recruiter - Gratitude Inc

NA, india

2+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 30 - ₱ 40K p.m

Manila, Philippines

Details