Customer Service Hiring in QC with Signing Bonus of 30k. Apply now

Gratitude Inc

3884 Views

14 hours ago

0-10 Year(s)

₱ 20 - ₱ 35K p.m

Manila (Cubao Quezon City)

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Job Description

Key Skills

Customer Service

421 candidate(s) have already applied for this Job. Apply now

The Role

Your responsibilities will include:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

SHS Grad with 6mos BPO exp

HS Grad and any college level with 1yr BPO exp

Amenable to WORK ON SITE (Cubao, Quezon City)

Willing to work on shifting schedule

Willing to work with Queue management

With 30k Signing Bonus (if they will start ASAP until March 20; only under this account)

Salary: 18k up

Online Process: Workday completion > Validation > Assessment > HRI > FI > JO

What's on Offer?

Opening within a company with a solid track record of success

Great work culture

TAG GRATITUDE JOBS AND EARN FANTASTIC JOINING BONUS ALSO. MAKE SURE YOU COMPLETE YOUR APPLICATION AFTER YOU CLICK ON APPLY BUTTON

Role

Customer Care Officer

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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