Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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ONLY CANDIDATES WITH BPO EXPERIENCE
Customer Service Representative (CSR)
– Job Description
A Customer Service Representative handles customer inquiries and provides support.
Key Responsibilities
1. Respond to customer questions via phone, email, or chat
2. Resolve complaints and service issues
3. Process orders, refunds, or account updates
4. Maintain customer records
5. Escalate complex issues to supervisor
Requirements
1. High school diploma or bachelor’s degree
2. Experience in customer support or call center
3. Good communication skills
4. Basic computer and CRM knowledge
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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