Customer Service Representative

Gratitude Inc

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1 hour ago

Customer Service Representative

0-32 Year(s)

15 - 35 Thousand p.m

Manila

Job Description

Key Skills

Call Center Communication CRM (Customer relationship Management) Customer Service inbound calls outbound sales

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Location: Pasig, Taguig,, Quezon City, Alabang, Cebu, Iloilo,Pampanga, Davao,Alphaland,Baguio, Sucat,CDO, Bacolod, Pasay, Laguna, San Lazaro Manila

Work Setup: Onsite
Salary: Competitive basic salary + generous incentives!
Experience: At least 6 months of call center / BPO experience required.

Are you a talented CSR looking for your next big opportunity? We're looking for customer-focused individuals to join our team! If you have at least 6 months of experience in a call center environment and are ready to provide world-class service, we want to hear from you.

Key Responsibilities:

Customer Interaction: Respond to customer inquiries via phone, email, and chat in a professional and empathetic manner .
Issue Resolution: Troubleshoot and resolve customer complaints and concerns efficiently and effectively. Escalate complex issues to the appropriate departments when necessary

What We Offer:

Competitive salary package (up to PHP 35,000/month)
Paid training from Day 1
HMO and life insurance
Performance-based incentive

Ready to take the next step in your career? Apply now!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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