Customer Service Representative

Gratitude Inc

9 Views

8 hours ago

0-29 Year(s)

₱ 25 - ₱ 50K p.m

Job Description

Key Skills

Communication Listening typing skills

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URGENT HIRING: Customer Service & BPO Associates

Top BPO Companies: Teleperformance, EXL, WNS, TCS, Wipro, Iqor, ResultsCX, ACN Healthcare & AllDigitech

Salary Package: ₱25,000 – ₱50,000 / month (Basic Pay + Allowances + Performance Incentives!)

Experience Level: 0 Months to Any BPO Experience (Fresh Graduates & Beginners Welcome!)

Work Setup: Onsite / Hybrid Options Available

Why Join Us? (Perks & Benefits)

High Compensation: Earn up to ₱25,000 – ₱50,000 monthly package depending on account and experience!

Comprehensive Healthcare: Day 1 HMO coverage for you (plus free coverage for dependents).

Exciting Bonuses & Perks:

Night Differential Pay (up to 20%)

Monthly Performance & Account-Specific Incentives

Fast Referral Bonuses & Attendance Allowances

100% Paid Training from Day 1

World-Class Facilities: On-site sleeping quarters, game rooms, free gym access, and employee lounge areas.

Career Progression: Rapid promotion pathways into leadership, Quality Assurance, or Training within 6 months!

Key Responsibilities

Handle incoming customer queries, requests, and concerns via Phone, Chat, or Email.

Deliver accurate, empathetic, and professional support to maintain customer satisfaction.

Troubleshoot issues, recommend products/services, and document account notes in the internal system.

Candidate Requirements & Experience

Experience Level: Open to ALL experience levels!

0 BPO Experience / Fresh Graduates welcome (complete paid training provided!)

Prior customer service or BPO experience is a plus for specialized/premium accounts.

Education: Open to High School Graduates (Old Curriculum), Senior High School Graduates, or College Level/Graduates.

Communication Skills: Good to excellent English verbal and written communication skills.

Tech Literacy: Basic computer navigating skills and typing proficiency.

Flexibility: Willing to work in shifting schedules (including night shifts and weekends).

Available Locations Across the Philippines

We are actively hiring across all major technology hubs and business parks:

Makati: Ayala / Alphaland

Taguig: SM Aura / McKinley Hill / BGC

CDO: Centrio Mall, Cagayan de Oro

Sucat: Sucat, Parañaque City

EDSA Greenfield: Greenfield District, Mandaluyong City

Pasig: Silver City / Rockwell Business Center, Ortigas

Cebu: Cebu IT Park / Insular, Cebu City

Davao: Matina / Abreeza Hubs, Davao City

Bacolod: Bacolod City Center

Vertis North QC: Vertis North, Quezon City

Bridgetowne QC: Bridgetowne, Quezon City / Pasig

Eastwood QC: Eastwood City, Libis, Quezon City

Alabang: Northgate Cyberzone, Muntinlupa City

Eton Centris QC: Eton Centris, EDSA Corner Quezon Ave

Iloilo: Iloilo Business Park, Mandurriao

Molino: SM Center Molino, Bacoor, Cavite

How to Apply

Submit Your Resume: Email your updated resume to the provided email address.

Application Confirmation & Schedule: Keep an eye on your inbox! You will receive an official response detailing:

The nearest available BPO partner company matched to your address

The specific office location

Your interview date and time schedule

HR Follow-Up: A member of our Recruitment / HR team will reach out directly via email/phone to guide you through the next steps and answer any questions.

Role

Account Manager

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Daniel Ige

Recruiter - Gratitude Inc

NA, nigeria

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