Customer Service Representative (CSR)
Job Description
Key Skills
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QUALIFICATION:
- MUST HAVE 1 YR CALL CENTER EXPERIENCE FOR COLLEGE LEVEL MUST HAVE 2-3 YRS CALL CENTER EXPERIENCE FOR SHS/HS GRAD
- NO PENDING LOANS,
- NO EMPLOYMENT GAP
- Must be willing to work in an environment that requires 100% phone-based customer interaction Proficiency with basic computer functions including mouse and keyboard usage,
- launching applications,
- conducting searches on the Internet,
- maneuvering in a Windows-based environment strongly preferred
- Willing to work on shifting schedule WORK ON SITE CSR-Cebu
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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