Customer Service Representative – Insurance Brokerage
Gratitude IncCustomer Service Representative – Insurance Brokerage
Job Description
Key Skills
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We are seeking highly qualified professionals to join our specialized Insurance Brokerage team. This role involves managing complex insurance inquiries, policy administration, and client relations for global accounts.
Minimum Qualifications:
Education & Experience Track A: College Graduate with at least twelve (12) months of BPO experience.
Education & Experience Track B: Completed at least two (2) years of college with a minimum of eighteen (18) months of BPO experience.
Specialized Requirement: A solid background in insurance brokerage is strictly required for those applying at the Subject Matter Expert (SME) level.
Key Competencies
* Exceptional verbal and written communication skills.
* Strong analytical skills for reviewing policy details and client coverage.
* Proven reliability in a professional, metrics-driven environment.
What We Offer:
* Premium salary package with account-specific allowances.
* Comprehensive healthcare (HMO) and life insurance benefits.
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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