Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Roles and Responsibilities :
• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
• Keep a record of incoming inquiries to be able to reference at a later date.
• Be able to process orders, forms, applications, or requests.
• Work with colleagues when necessary to resolve customer complaints.
• Provide feedback to other departments to help improve sales, marketing, and business processes.
• Learn about the products inside and out to be able to answer any questions from customers.
Qualification :
Experience in BPO
College Graduate
Benifits :
High incentives
Free convenience and meal
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Mass Hiring for customer support in Manila
Gratitude Inc0 - 8 Year(s)
₱ 10 - ₱ 40K p.m
Manila, Philippines
Talent Acquisition Lead (Healthcare)
Gratitude Inc5 - 7 Year(s)
₱ 50 - ₱ 55K p.m
Manila, Philippines
Spvsr Traffic/Workforce (Workforce Supervisor)
Gratitude Inc2 - 3 Year(s)
₱ 60 - ₱ 80K p.a
Manila (Taguig), Philippines
Operations Supervisor (Healthcare Account)
Gratitude Inc1 - 11 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
EXL Pasay Hiring - Insurance CSR Voice MENDOTA Account
Gratitude Inc1 - 25 Year(s)
₱ 20 - ₱ 22K p.m
Manila, Philippines
Wealth & Banking Service Quality Senior Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Business Analyst -BPO (Hybrid)
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
CSR video sharing account -Cognizant Vertis N
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines