CUSTOMER SERVICE REPRESENTATIVE
Gratitude IncCUSTOMER SERVICE REPRESENTATIVE
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
We are #hiring for a very well known company.
Responsibilities:-
Large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Educational qualifications:- HS +2 or College Grad
SALARY :- From 20k to 30k
If interested then you can directly apply through this link which is given below
https://www.myglit.com/user/candidate/agent-bundle-link/d9c1d2f80b
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CALL CENTER AGENT
Gratitude Inc0 - 3 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
Senior Front-End / UI Developer (AEM)
Gratitude Inc7 - 20 Year(s)
Confidential
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
0 - 1 Year(s)
Confidential
Manila (Pasig), Philippines
Service Delivery Manager - Omnichannel Service Desk
Gratitude Inc3 - 17 Year(s)
₱ 90 - ₱ 110K p.m
Manila, Philippines
SPANISH CSR *-Taguig site
Gratitude Inc1 - 14 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
Mass Hiring for customer support in Manila
Gratitude Inc0 - 8 Year(s)
₱ 10 - ₱ 40K p.m
Manila, Philippines
Outbound Sales Assistant Manager
Gratitude Inc5 - 8 Year(s)
₱ 45 - ₱ 65K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Bilingual Spanish Customer Service Executive
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines