Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Responsibilities:
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Provide customer support through phone, chat, or email.
- Handle customer concerns/complaints in a courteous and professional manner and within established guidelines, and escalate as necessary.
- Developing, organizing, and maintaining accurate files
- Sorting out customers’ inquiries or requests
Minimum Requirements:
- Open to all education levelCollege Graduate no BPO experience
- At least HS/SHS graduate (Old Curriculum) 1 year BPO experience
- With Good Communication Skills
- Amenable to work on a shifting schedule
Available Site:
- Cebu Montage
- Eastwood
- Eton
- Makati
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php18,000.00 - Php23,000per month
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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