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Customer Service Representative

Gratitude Inc
3815 Views
16 hours ago

Customer Service Representative

0-2 Year(s)
Manila (Makati)
Manila (Makati)

Job Description

Key Skills

Customer Service Call Centre skills

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Career Opportunity: Customer Service Representative 



Experience Level: 1 year and above in a call center

Education: Completed 2 years in college

Location: Makati

Work Arrangement: Onsite

Interview Process: Over-the-phone



Are you a seasoned customer service professional with at least 1 year of call center experience? We are currently seeking dedicated individuals to join our team as Customer Service Representatives. This exciting opportunity is based in Makati and involves an engaging over-the-phone interview process.



Key Qualifications:




  • Experience: A minimum of 1 year in a call center environment.

  • Education: Completed at least 2 years of college.

  • Location: Onsite work in the vibrant city of Makati.



Responsibilities: As a Customer Service Representative, your responsibilities will include:




  • Providing exceptional customer service to clients in accordance with company standards.

  • Handling inquiries, resolving concerns, and ensuring customer satisfaction.

  • Collaborating with team members to meet and exceed performance targets.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Kenneth Okongo

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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